Canvas Student Guide

The Canvas Learning Management System is used by both campuses for online, hybrid, and traditional classes. 

Help Resources

If you need help using Canvas you can always refer to the pages in this Student Resources, and the various links to guides throughout. You can also click the Help button at the bottom of the Global Navigation menu and choose "Search the Canvas Guides" to locate a solution. In addition, you can access the complete Canvas Student Guide.


If you feel Canvas is misbehaving, you can easily report a problem by clicking the Help link in the top right corner and choosing Report a Problem. It is best to do this while on the webpage where the problem is occurring.  


After-hours (5PM - 8AM) Canvas help contact the Canvas support Line for your College

Crafton Hills Canvas Support Number: 1.844.592.2204

SB Valley Canvas Support Number: 1.844.612.7420

Technical Help unrelated to Canvas contact the  24/7 helpdesk: or 909.384.8691

Help with Assignments or Activities

If you need help with an assignment or activity or have a questions, you can click the "Ask Your Instructor a Question" option. Refer to the syllabus to find the best times and ways to contact your instructor, and how quickly you can expect a response. 



The direct link to the CHC and SBVC Canvas site is: CHC/SBVC Canvas Site (

A student Canvas resources course is also available:


Log in with your WebAdvisor user name and password.

Your User ID is formatted: f.lastname####


  • f is the first character of your first name (no nicknames).
  • lastname is your last name up to 20 characters.
  • #### is the last four digits of your Student ID.

Note: Your password is case sensitive.



 Canvas Login.png



Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Canvas supports the last two versions of every browser release. We highly recommend updating to the newest version of whatever browser you are using as well as the most up-to-date Flash plug-in. Click this link to see which browsers Canvas supports: Which browsers does Canvas support?


You can access Canvas on your phone or a tablet using a browser app, such as Safari or Chrome. You can also install the free Canvas app on your mobile device. However, not all Canvas features may be available on the app. When you start the app for the first time you will need search for San Bernardino Community College District

ios.png iOS iPhone and iPad app   android.pngAndroid App



Consider completing the Quest Online Readiness Program. This self-paced program is designed to increase your success in online courses. Complete the Quest Program before the beginning of the term. Experienced online students will also find many helpful resources. To access the course you need to be logged into Canvas. The first time you access this course choose "Join this course" on the right side to enroll, have it appear on your Canvas Dashboard, to keep track of your progress, or to access additional resources. You can access your colleges Quest Online Readiness Program within Canvas (